The "Zur Taube" inn is an established pub in the centre of Alberschwende. It is characterised not only by its long tradition, but also by innovative approaches and ideas.
A special challenge for the inn was coordinating the service in several rooms. The operators Lothar and Helene have three different areas in their restaurant: the Stube, the Saal and in summer the ever-popular outdoor area. Thanks to the Ledovation waiter call system, each SERVICETUBE can be assigned to a specific room. This means that the service staff always know exactly which area a service request is coming from, even if only one person alone is responsible for all areas. This ensures a smooth process and a better overview, especially in times of staff shortages.
The system makes it easier for us to operate different rooms throughout the house and is also used as a call system for the kitchen. (translated) ~ Lothar Eiler
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At the heart of our system are the SERVICETUBES, which can be placed on any table in the restaurant. At the family-run inn, which incidentally has a first-class kitchen, one SERVICETUBE is used per guest room. A simple touch of the tube by the guest changes the colour from white to red and thus signals that an order would like to be placed. This information is immediately transmitted to the waiter via a smartwatch, smartphone or SERVICEINDICATOR, so that no guest has to wait for the waiter. Above all, the unpleasant task of looking for a waitress to deposit a service request is finally a thing of the past.
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<h2>Also suitable for the kitchen:</h2>
But not only the service in the restaurant benefits from our waiter call system. The kitchen, as the fourth "room", can also use the SERVICTUBES to signal to the waitress that the food is ready. This speeds up the service process and ensures an optimal workflow. "Idle times" are a thing of the past.
 It's a perfect example of how our smart waiter call system can help improve the dining experience while simplifying and speeding up operations, all while taking the pressure off staff to have eyes and ears everywhere.

Taube Alberschwende: 3 rooms + kitchen successfully connected

A sunny day, a cosy restaurant in the heart of the city and good company - these are the ingredients for a perfect evening in a restaurant.
Recently, I had the pleasure of having just such an experience. But while we were enjoying the balmy summer evening and looking forward to culinary delights, I couldn't help but notice the stressed atmosphere among the restaurateurs.
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The terrace was full, but the staff seemed overwhelmed. Guests waited impatiently to place their orders and the mood became increasingly testy.
It was obvious: the scarce staff simply could not keep up with the high demand.
 I began to wonder how the restaurateurs must be feeling about this. They put their heart and soul into their restaurants and want to offer their guests only the best - but under these circumstances it seemed almost impossible.
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These observations reminded me why we at Ledovation work hard every day to provide innovative solutions for the hospitality industry. We want to help ensure that both guests and restaurateurs can enjoy this special experience.
<h2> The solution:</h2>
And that's where our smart waiter call system comes in. Imagine: Instead of waiting in frustration or repeatedly asking the waiter for attention, there's an easy way to place your order. A SERVICETUBE&reg; stands on every table and usually glows a discreet white. But when you want to order, you simply touch this SERVICETUBE&reg; and it lights up red.
 But that's not all: as soon as the SERVICETUBE&reg; is activated, the waiter receives a notification either on his smartwatch, smartphone or via the SERVICEINDICATOR. At a glance, the waiter knows exactly which table wants something and can react promptly. No more unnecessary waiting, no feeling of neglect.
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Our waiter call system not only makes service and waiter walkways more efficient, but it also creates a pleasant atmosphere for guests. The worry of not being seen or having to wait a long time for service vanishes with a simple touch of the SERVICETUBE&reg;. This allows guests to concentrate fully on their food and company and enjoy the dining experience to the full.
 We want to help rediscover the joy of gastronomy - both for guests and for the restaurateurs themselves.
 It is our conviction that a visit to a restaurant is not just an act of eating; rather, it is about shared experiences, culinary discoveries and unforgettable moments. And it is precisely this joy that we want to bring back - despite all the challenges such as staff shortages or the increasing demands of guests.
 Our smart waiter call system is certainly only part of the solution. It should help guests to be served without annoying waiting times and allow restaurateurs to concentrate on what matters most to them: The passion for good food and excellent service.
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Finally, we would like to remind you that it is important to have understanding for the waiters. They are often under enormous pressure to serve a large number of guests, especially in high season. They do their best to provide excellent service and it is not always easy. With our waiter call system, we hope to make their job easier and allow them to focus on what they do best: delivering a first-class dining experience. Because at the end of the day, it's the waiters who make our restaurant experience special. Let's help them do their job to the best of their ability and at the same time enhance the enjoyment of the restaurant experience for all of us.

Innovation for the joy of gastronomy

The Ledovation Waiter Call System is more than just a waiter call system - it offers you the opportunity for flexible branding. Thanks to interchangeable backlight foils, you can place your logo, special food and drinks or current promotions on each tube. The visual appeal of these customised foils not only attracts the attention of your guests, but also leaves a lasting impression.
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<h2>Up-selling made easy:</h2>
The backlight foils in the SERVICETUBE&reg;s offer a great opportunity for effective up-selling directly at the table. Even before you bring the menu to the guest, high-quality drinks, special theme weeks and unusual dessert creations are advertised at the table. This way you can subtly influence the ordering behaviour of your guests and increase your turnover.
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<h2>Strengthen your brand</h2>
Our SERVICETUBE&reg;s allow you to present your restaurant as unique. By customising the backlight foils, you can clearly communicate your brand message and ensure that your guests remember your name and are happy to come back.
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<h2>Easy replacement for maximum flexibility</h2>
Another advantage of the SERVICETUBE&reg; is the ease of use when replacing the backlight foils. With just a few simple steps, you can change the foils as required and thus adapt your branding to current promotions or seasonal themes.
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We are happy to assist you in this process, whether by using our templates or with an individual design entirely according to your wishes.
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<h2>Conclusion</h2>
SERVICETUBE&reg; offers you an innovative way to implement flexible branding in your restaurant while increasing sales through effective up-selling. The interchangeable backlight foils allow you to incorporate your logo, key texts and creative graphics and leave a lasting impression on your guests.
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Take advantage of this offer to strengthen your brand, positively influence your guests' ordering behaviour and achieve long-term success in the catering industry.

Up-selling: Gastronomy's Game-changer

Our aim throughout the development of the Ledovation waiter call system was to create a "plug and play" product. It is important to us that you do not have to spend a long time dealing with configuration options, special cases, etc., but can unpack the SERVICETUBE&reg;s and get started.
Our team takes care of the entire configuration, so you only have to worry about a few details:
<ul>
<li>Number of tables</li>
<li>Optional: individual numbering of the tables</li>
<li>Number of desired receivers (SERVICEINDICATORS)</li>
<li>Optional: division into sections</li>
<li>Number of smartwatches required</li>
<li>Optional: special requests</li>
</ul>
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We are even happy to support our customers with our know-how when it comes to printing on the backlight foils. Whether the company logo or advertising for a specific product - we develop the perfect design for your business based on your requirements.
The entire configuration, including table numbers, sections, colours and which devices should be ready to receive, can later be easily changed by you via our Ledovation app.
 Once the package has arrived, it can then be unpacked directly. A short charging with the supplied charging accessories may be required. Otherwise, no further set-up is necessary. The smartwatch also automatically starts the app at the touch of a button. Simply set it up and be amazed by the impressive performance of our SERVICETUBE&reg;s.
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Of course, this simplicity also extends to using the product from the guest's point of view: With just one tap on the SERVICETUBE&reg;, a guest can easily communicate their service request. The waiter in charge is notified in real time and can react quickly and efficiently.

Plug, Play and Profit: SERVICETUBE® takes your restaurant to the next level!

Efficiency and customer satisfaction are of utmost importance in the hospitality industry today. Therefore, it is indispensable to use innovative solutions. One such product is our waiter call system - with the heart of the system, the SERVICETUBE&reg;. In this blog post, we would like to introduce you to the many functions and advantages of this smart product.
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<h2>The service request at the touch of a button:</h2>
With just one tap on the SERVICETUBE&reg;, a guest can easily communicate their service request. Whether he wants to place an order or has a special request - the waiter in charge is notified in real time and can react quickly. The annoying wait for service is thus finally a thing of the past.
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<h2>Pleasant indirect light:</h2>
Another special feature of the Servicetube is the built-in LED light, which creates a pleasant indirect light. In this way, the SERVICETUBE&reg;s not only emphasise the atmosphere at the table, but also contribute to the atmospheric design of the entire guest room. Thanks to this valuable additional function, no extra space is required at the table.
You can freely configure the colours of the SERVICETUBE&reg;s according to your preferences via an app, so that the SERVICETUBE&reg; adapts perfectly to the ambience of your restaurant and sets individual accents. The group charging stations supplied enable convenient recharging of the SERVICETUBE&reg;s, ensuring uninterrupted service.
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<h2>Versatile point-of-sale advertising medium:</h2>
The SERVICETUBE&reg; not only serves as an elegant LED table lamp, but also offers an additional function as a point-of-sale advertising medium. You can freely design and exchange the backlight foils of the SERVICETUBE&reg;. This gives you the opportunity to place your individual advertising messages directly on the SERVICETUBE&reg;. Even long after the menu has already been taken from the table, you can advertise special drinks or offers at the table and thus generate additional sales.
<img src="/.spaces/website-ledovation-at/storage/uploads//2023/07/16/mojito-red_uid_64b409e0ca38f.jpg" alt="mojito-red.jpg">
<h2>Conclusion:</h2>
The Servicetube is the heart of our waiter call system and an indispensable tool for efficient catering. Guests can quickly communicate their service needs with just one tap, while the waiter in charge is notified in real time. The SERVICETUBE&reg;s pleasant lighting adds to the atmosphere in the restaurant, while the customisable colour scheme and rechargeable comfort function offer further benefits. In addition, the Servicetube as a point-of-sale advertising medium enables you to generate additional sales in the long term.
Invest in the progress of your gastronomy - with the SERVICETUBE&reg; you optimise your service and increase customer satisfaction at the same time.

More turnover and more satisfied guests? It's that easy with our SERVICETUBE®!

With our waiter call system, the guest's request can be displayed on any number of receiving devices at the same time, e.g. at the counter, in the kitchen and at reception - you know about your guests' requests everywhere.
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The SERVICETUBE&reg; is a small, smart device that is placed on every table in your restaurant. In its resting phase, it glows white. However, if a guest wants to order something or make a service request, they simply touch the SERVICETUBE&reg;. It then lights up red, signalling that the guest needs assistance.
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And how is the service staff informed about this requirement?
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This is where our SERVICEINDICATOR comes into play. The SERVICEINDICATOR is a dedicated receiver device that receives and visualises the signals from the SERVICETUBE&reg;s. The advantage: the SERVICEINDICATOR can be placed anywhere in the restaurant - at the counter, in the kitchen or at reception. This way, you and your team are always informed about your guests' wishes and can react to them efficiently.
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With our app, you also have the option of turning every SERVICETUBE&reg; into a SERVICEINDICATOR and vice versa. This allows you to react flexibly to the requirements of your business.
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Another highlight of our waiter call system is the ability to divide tables into sections. You can individually configure different areas of the restaurant - such as dining rooms or separate parlours - and assign them to the SERVICETUBE&reg;s and SERVICEINDICATORS via the app. Depending on the sector, the SERVICEINDICATOR can light up in a different colour. This allows you and your team to see at a glance which sector a service request is coming from.
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Each SERVICETUBE&reg; can be assigned to a section. Each SERVICEINDICATOR can then receive requests from one or more sections.
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With our waiter call system, long waits for the waiter are a thing of the past. Your guests can express their wishes whenever they want and your service staff can respond quickly and efficiently. It not only increases the satisfaction of your guests, but also optimises the workflows in your restaurant.
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Our waiter call system is therefore a real game changer for the catering industry. It simplifies communication between guests and service staff, optimises work processes and contributes to a relaxed restaurant visit. Try it out and experience the difference!
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We hope that this article has given you a good overview of how the SERVICEINDICATOR works. If you have any further questions or would like personal advice, please do not hesitate to contact us. We look forward to helping you take your restaurant to the next level!

Ledovation Blog

Taube Alberschwende: 3 rooms + kitchen successfully connected

Innovation for the joy of gastronomy

Up-selling: Gastronomy's Game-changer

Plug, Play and Profit: SERVICETUBE® takes your restaurant to the next level!

More turnover and more satisfied guests? It's that easy with our SERVICETUBE®!

SERVICEINDICATOR: receiver for efficient service